Privacy Notice

This privacy policy ("policy") will help users understand how EW Company ("us", "we", "our") uses and protects the personal data the user (“User”, “User’s”) provide to us when the user visits and use “EW Portal” ("website", "service"). This privacy policy applies to the website and all products and services offered by EW Portal.
We reserve the right to amend this policy at any given time. If the user wants to make sure that he/she is up to date with the latest changes, we advise a user to frequently visit this page.

What User Data We Collect

We may collect the following data when the user visits EW Portal, register for services, utilize the tools and resources, avail services and protection plans, respond to survey, etc.

1. Personal Identification Information:

User’s IP address.

User’s name and contact information including mobile number and email address

Details related to User’s insurance policy purchase or renewal including Type of Devices, Appliances, Invoice Details, Value of appliances, Address details, etc.

2. Non-Personally Identifiable Information:

Browser Name, Type of computer used.

Means of connection and related technical information such as Operating System used, ISP utilized and similar details.

Users may however prefer to visit the site anonymously. We collect Personal Identification Information only if the users submit voluntarily. Users may also prefer to avoid submitting personal identification information. In such cases, access to certain of the tools and resources will not be available for their use.

Why We Collect User’s Data

We are collecting User’s data for the following reasons:

To better understand User’s needs and respond to User’s service requirements and enable repair services, activate protection plans and such other customer service.

To implement continuous improvement in our services and products.

To share information to partners, insurers and service providers for getting back end support services, protection support and support repair claims.

To contact a user to fill out surveys and participate in other types of market research and do promotional campaigns.

To customize our website according to User’s online behavior and personal preferences.

We may use the email address to send periodic emails as part of our rendering services.

Web Browser Cookies

The website may use cookies to enhance user experience. User’s web browser places cookies on User’s system’s hard drive for record keeping purposes.
The data we collect by using cookies is used to customize our website to User’s needs.
Please note that cookies don't allow us to gain control of User’s computer in any way. They are strictly used to provide a personalized experience for a user.

Safeguarding and Securing the Data

EW Company is committed to securing User’s data and keeping it confidential. EW Company has done all in its power to prevent data theft, unauthorized access, and disclosure of User’s personal and transactional information by implementing the latest technologies and software, which help us safeguard all the information we collect online. Sensitive and private data exchanges between the website and the users happen through a SSL secured communication channel and are encrypted and protected by digital signatures.

Links to Other Websites

Our website contains links that may lead to other partners’ websites. During User’s availing of services and plans, a user may be redirected to the payment gateway of the chosen partner. Partner websites are not governed by this privacy policy agreement. In case of such redirection, make sure to read the privacy policy documentation of the website a user go to from our website.

Restricting the use of your Personal Data

EW Company will not lease, sell or distribute User’s personal information to any third parties, unless we have User’s permission. We might do so in case of law enforcement.

User’s acceptance to our Privacy Policy

By using this website, a user signify User’s acceptance to this Privacy Policy. A user are advised to not use this website, if a user do not agree to the terms of this Privacy Policy. This Privacy Policy is to be read and accepted along with the Terms and Conditions of Use of this Website.

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